0-19 Health and Wellbeing Service


Single Point of Access 0300 123 4058

Who we are

The Contact Hub supports local parents, carers, young people and families in providing easier access to information, advice and guidance. It is a one stop shop for all things infant feedinghealth visiting and school nursing.

The hub is staffed by friendly clinical and non-clinical staff who will triage and respond to calls based on people’s needs.

What we do

The specialist team is on hand Monday – Friday, 9.00am – 4.30pm, providing a range of telephone support and signposting to local services for:

  • New parents/carers – weaning, feeding, vaccinations, sleeping, bonding and wellbeing
  • Parents/carers of early years children – vaccinations, school readiness, fussy eating, bedwetting, toilet training, emotional wellbeing, behaviour and Special Educational Needs and Disabilities (SEND)
  • Parents / carers of school age children – vaccinations, wellbeing, resilience, Special Educational Needs and Disabilities (SEND)
  • Parents/carers of young people – vaccinations, relationships, bullying, confidence/self-esteem, sexual health, lifestyle advice, resilience, Special Educational Needs and Disabilities (SEND)
  • Young people – vaccinations, relationships bullying, confidence/self-esteem, sexual health, resilience and lifestyle advice

The team will also signpost and refer to other local services if needed.

How to access the service

Accessing the Contact Hub is easy:

Telephone: 0300 123 4058